Customer Agreement

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Our prices for gold and silver bullion are based on the current spot price, with an added markup for our gold and silver bullion coins. 

Minimum Purchase Order

We sell gold and silver bullion coins in units as follows:

1 Gold unit: 5 one-ounce gold bullion coins.

1 Silver unit: 300 one-ounce silver bullion coins.

You can have any mix of one-ounce coins of your choosing: American Eagles, Canadian Maple Leafs, or South African Krugerrands in each gold or silver unit you buy. We offer a single, fixed price for the bullion coins we sell, not discounted prices based on the number of units you buy. A shipping charge will be added to each order for physical delivery.  

Fund Your Account

We require funds to be deposited before we can lock in and fulfill any trade involving bullion coins. While we provide indicative quotes for your gold and silver investments, we only do trades once we receive the funds. This policy protects both you and us by preventing unfulfilled orders.

Payment And Finalization

We accept secure payment methods, such as wire transfer or bank deposit. Upon deposit confirmation, we’ll finalize the trade for your bullion coins. You acknowledge that once a trade confirmation number has been issued, that trade may not be canceled or altered in any way. Any excess funds will be returned to you.

Physical Delivery

Once payment is completed, your bullion coins will either be shipped directly to you with full insurance while in transit or securely stored and segregated in a vault, depending on your preference for gold and silver investment. We’ll keep you updated every step of the way to ensure a smooth transaction with transparent pricing and timely delivery.  

Selling To Metalvest

When selling to Metalvest, you, the customer, agree to ship bullion coins within 2 business days of the issuance of a trade number and acknowledge my responsibility for delivering the product at the agreed-upon price. Should you fail to adhere to this agreement, you may face legal action and/or collection of actual losses incurred. 

Investment Risk Disclaimer

Neither Metalvest, nor any staff member, nor anyone affiliated with Metalvest, is authorized to act as your personal investment advisor or provide investment advice.  

Market prices for gold and silver bullion are volatile and unpredictable, affected by a variety of factors such as general economic conditions, political events, monetary policies of various nations, production and demand fluctuations, stockpiles, speculative activity, transactions in futures markets, and the level of concern among market participants regarding these factors. Accurately forecasting how or to what extent these or other elements will influence prices is impossible.

Acknowledgement

By completing and submitting the form below, you, the customer, understand, acknowledge, and agree that this Agreement shall apply to all current and future buy and sell orders with Metalvest.